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Customer Care

Customer Care

For Vicem, customer satisfaction will always be of a paramount importance.

This is why Vicem has created an extensive and personalized customer care network that provides owners with extremely high standard of service, including immediate response to issues and concerns in order to guarantee its customers a stress-free nautical experience.

Fully trained professionals will assure a prompt response. The wide range services offered by Vicem Yacht Customer Care includes technical support, spare parts and accessories, transport and storage and an emergency telephone service for assistance and information that is available every day of the year.

Vicem staff can be contacted for answers to technical questions as well as specific feedback, information or advice at customercare@vicemyacht.com.

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